Out of Hours & Emergency Policy

Please note: We do not provide emergency medical services at High Ash Health. If you are experiencing a life-threatening emergency or require urgent medical attention, please use the NHS emergency services listed below.

What to Do in an Emergency

Call 999 straight away if you need urgent help for a life-threatening emergency.
For urgent medical advice (not an emergency), call NHS 111. This free service is available 24/7. Trained advisors will assess your symptoms and guide you to the right care.
Visit an NHS Urgent Treatment Centre or Walk-in Clinic for minor illnesses or injuries.
Go to your nearest NHS Accident & Emergency (A&E) if you need immediate hospital care.

A&E Departments in Leeds (Open 24/7)

Leeds General Infirmary (LGI) – Great George Street, Leeds, LS1 3EX
St James’s University Hospital (SJUH) – Beckett Street, Leeds, LS9 7TF

Chapel Allerton Hospital and Wharfedale Hospital do not have A&E departments. Please use LGI or SJUH for emergencies.

Urgent Treatment Centres & Walk-In Clinics in Leeds

For urgent problems that are not life-threatening, you can visit:

Leeds NHS Urgent Treatment Centres (Open daily, 8 AM – 11 PM):

St George’s Urgent Treatment Centre, St George’s Road, Middleton, Leeds, LS10 4UZ
Wharfedale Hospital Urgent Treatment Centre, Newall Carr Road, Otley, Leeds, LS21 2LY

Leeds City Centre Walk-In Clinic (Shakespeare Walk-In Centre):
Burmantofts Health Centre, Cromwell Mount, Leeds, LS9 7TA
Opening Hours: Mon–Fri 8 AM – 8 PM | Sat–Sun 8 AM – 6 PM

NHS 111 – Non-Emergency Advice

If you’re unsure what to do, call NHS 111 (free, open 24/7). They can:

Arrange an urgent GP appointment if needed
Direct you to a local Urgent Treatment Centre
Give advice on self-care or pharmacy treatment

Remember: High Ash Health is a private medical clinic and cannot provide emergency treatment. For routine appointments, health checks, or private consultations, please contact us directly.

High Ash Health

Private GP consultations, health screening and diagnostic services for adults across North Leeds.

Personal, and holistic medical care designed around you. Consultations available by appointment only.

High Ash Health is not an emergency service. If you are experiencing a medical or mental health emergency, please call 999 or attend your nearest A&E.

Enquire Now

admin@highashhealth.co.uk
0113 245 8789

High Ash Health is a private medical practice operated by LRC Medical Ltd, Company No. 11436301.
Registered with the Information Commissioner’s Office (ICO). © 2025 High Ash Health. All rights reserved.
Privacy Notice | Cookie Policy | Out of Hours & Emergency Policy | Terms & Conditions

Important Pre-Booking Information

Please read carefully Whilst we treat a wide range of conditions, High Ash Health is not an emergency medical service. If you think you have a medical emergency, call 111 or 999, or visit your nearest Emergency Department. Examples of emergencies we don’t treat:

Trouble breathing / severe shortness of breath
Chest pain / suspected heart attack
Suspected stroke or seizures
Severe pain (especially if started suddenly)
Severe infections
High fever in sick children
Pregnancy or birth-related urgent complications
Severe bleeding
Serious injuries (head, spine, broken bones, burns)
Severe mental health problems (self-harm, suicidal thoughts, psychosis)
Dental complaints

Conditions that may need in-person care:

Chest infections
Fever in unwell children
Urine infections (children under 16, women over 65, pregnant women, men any age)
Conditions needing long-term management (e.g. asthma/COPD flare-up)

Home visits: Currently, we are only able to offer a home visiting service to patients living in the North Leeds Area, covering postcodes: LS6, LS7, LS8, LS14, LS16, LS17. All home visits require an initial remote assessment. I confirm I have read and understand this information

I confirm that I have read and agree to High Ash Health’s Terms & Conditions

I confirm that I understand and accept the 24-hour cancellation policy. I understand that cancelling with less than 24 hours’ notice may result in being charged the full appointment fee.

I consent to High Ash Health storing and using my personal information in accordance with their Privacy Policy.

I understand that High Ash Health is a private medical service, independent of the NHS. Fees apply to all consultations, treatments, and investigations.

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