High Ash Health (trading as LRCS Medical Ltd) (“We”, “Us”, “Our”) is committed to protecting information through appropriate controls, being transparent about what data we hold and how we use it, and respecting Your privacy.
“You” (“Your”) are Our patient to whom We provide services, or are considering entering into an agreement with us for the provision of Our services.
The rules on processing personal data are set out in the General Data Protection Regulation (GDPR). The terms Data Controller, Data Processor, Data Subject, Personal Data, Processing, and Appropriate Technical and Organisational Measures are interpreted in accordance with the GDPR.
This policy explains the basis on which any Personal Data we collect from You, or that You provide to Us, will be processed.
LRCS Medical Ltd
Company number: 16141007
Registered in England.
We are the Data Controller.
We collect and process the following Personal Data:
Semble Technology Limited
7 Bell Yard, London, WC2A 2JR, United Kingdom
Semble is UK-based and GDPR compliant, featuring:
When You visit our website, your activity may be tracked using cookies and similar technologies to help us improve our services. See the Cookies section below for details.
We may collect information from:
Conversations and correspondence are archived securely in Google Workspace (G Suite).
Where We provide relevant services, such as referrals to specialists or allied health practitioners, data is shared in encrypted format.
We do not share your data with third parties for marketing or advertising without your specific consent.
We process Personal Data under Article 6 of the GDPR as follows:
We use Appropriate Technical and Organisational Measures to keep data secure, prevent unauthorised access, alteration, or loss, and maintain accuracy.
All Personal Data is stored within the European Economic Area (EEA).
Phone calls may be recorded for quality, training, and compliance purposes. Recordings are encrypted and securely stored.
We may share Personal Data only when necessary:
Where partners operate outside the EEA, we ensure appropriate contracts and safeguards are in place.
We retain data only as long as necessary for the purpose it was collected, unless legal obligations require otherwise. When no longer required, data will be securely deleted or destroyed.
If a data breach occurs that affects Your information, We will act promptly in accordance with the GDPR and the guidance of the Information Commissioner’s Office (ICO). If You identify a breach affecting data We have passed to You, You must notify Us immediately in writing.
We do not use automated decision-making based on Personal Data in Our business.
Cookies are small files stored by Your web browser. We use analytical and tracking cookies on www.highashhealth.co.uk via Bing and Google.
These cookies may record details such as the device operating system, browser, IP address, time, duration, and pages visited. They help us understand how visitors use our site. Cookies remain on your device for varying durations, typically around a month. You can decline non-essential cookies when first visiting our site.
We also use a security cookie on our web portal, required for its operation. It contains only a temporary session token and no Personal Data.
We do not attempt to personally identify visitors unless required by law or to protect our rights.
Under the GDPR, You have the right to request a copy of the data we hold about you. Submit your request in writing to: Practice Manager, The Nutbroune Park Surgery Ltd, The Stables, Kent. We may ask for proof of identity before releasing any data.
You have the right to request correction or erasure of your data, restrict or transfer data, and withdraw consent for processing where applicable.
We review and update this policy periodically. Any changes will be communicated by email.
If you have any questions, wish to update your preferences, or amend your information, contact us at admin@highashhealth.co.uk.
If you have a complaint, please contact us first. If unresolved, you may contact the Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk/concerns
Telephone: 0303 123 1113
Address: ICO, 100 College Road, Harrow, HA1 1BQ
We are registered with the ICO under reference number ZB839320.
I agree to the collection and processing of my data in accordance with the terms and conditions detailed above.
Private GP consultations, health screening and diagnostic services for adults across North Leeds.
Personal, and holistic medical care designed around you. Consultations available by appointment only.
High Ash Health is not an emergency service. If you are experiencing a medical or mental health emergency, please call 999 or attend your nearest A&E.
